Privacy Policy

  1. PURPOSE 

The purpose of this Privacy Policy is to provide a general overview on the handling of personal information collected from external parties. This document summarises what data we collect from external parties, how it is being collected, and what we do with the data that has been collected. We at Qirx recognise the importance of respecting privacy when collecting, using, disclosing, and securely managing your personal information.  

  1. SCOPE 

This policy applies to all Qirx executives, managers, employees, sub-contractors, and persons acting on behalf of the company regardless of the employment agreement and/or rank. All are expected to abide by the provisions of this policy that are reasonably applicable to them. 

Uses of the words “you” and “your” in this policy refer to external parties. 

  1. POLICY STATEMENT 

Qirx is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the Australian Privacy Act 1988 (Privacy Act), the Information Privacy Act and Regulation (2004), and the Australian Privacy Principles (APPs) regulates the handling of personal information about individuals. We are committed to observing the applicable APPs and information handling practices. We understand this is a big responsibility and work hard to protect your information and put you in control. 

Our commitment to you is that your information will not be shared, rented, or sold to any third party without consent and that we have security measures in place to protect your information from unauthorized users. 

We respect your privacy 

  • Qirx respects your right to privacy and is committed to safeguarding the privacy of our customers, website visitors and other external parties. This policy sets out how we collect and treat your personal information. 
  • We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). 
  • “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or other type of information that can reasonably identify an individual, either directly or indirectly. 
  • You may contact us in writing at PO Box 191, Mitchell, ACT 2911 Australia for further information about this Privacy Policy. 

Collection of personal information 
Qirx will, from time to time, receive and store personal information you submit to our website, provide to us directly or given to us in other forms. You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information you provide while interacting with us. 

How we collect your personal information 

  • Qirx collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. 
  • By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy. 

How we use your personal information
Qirx may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services, and opportunities available to you. Qirx will use your personal information only for the purposes that you consent to. 

This may include: 

  • providing you with products and services during the usual course of our business activities. 
  • managing our business activities. 
  • managing, researching, and developing our products and services. 
  • providing you with information about our products and services. 
  • communicating with you by a variety of measures including, but not limited to, by telephone, email, SMS, or mail; and 
  • investigating any complaints. 

If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website. We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. 

Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy. 

Security of your personal information
Qirx is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification, and disclosure. Where we employ data processors to process personal information on our behalf, we have adequate technical measures in place to protect personal information against unauthorised use, loss, and theft. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. Where personal information provided to our staff in the course of business is protected under government security practices (ie. Classified information) this information will be handled in accordance with the process for handling classified information. 

Access to your personal information 
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us.  We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.  Qirx will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your personal information, we may require identification from you before releasing the requested information. 

Complaints about our privacy policy and/or practices 
If you have any complaints about our privacy practices, please feel free to contact us with details of your complaints. We take complaints very seriously and will respond shortly after receiving written notice of your complaint. 

Changes to our Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy. 


OUR WEBSITE

When you visit our website
Cookies: We may from time to time use cookies on our website. Cookies are exceedingly small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit. 

Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Qirx is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.